In the world, there are two companies allowed to distribute Pyrex® kitchenware products:
- International Cookware for Europe, Middle East & Africa
- Instant Brands for US, Asia & Latin America
Each of them have different manufacturing processes and logos.
- Pyrex® branded glassware in Europe, Middle East and Africa is made in France in Châteauroux from borosilicate glass: a special blend of sand, boron and other “ingredients”. These components are heated to very high temperatures and melted in order to form glass, which has a high thermal shock resistance (meaning that the glass copes well with changes in temperature). This manufacturing procedure is unique and made-in-France.
- There is another type of glass produced by Instant Brands which is commonly used to make cookware called Soda-lime glass.
During your purchase journey when it comes to choose your jug,
If you bought Pyrex® Soda-lime jugs and have some questions, please send all your queries to https://www.pyrexhome.com/contact-us .
If you bought for Pyrex® borosilicate jugs and have some questions, please send your queries to :
https://international-cookware.zendesk.com/hc/fr/requests/new