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  2. My order on www.pyrex.co.uk

My order on www.pyrex.co.uk

How to place my order

  • Shipping of ceramic dishes
  • May I change the billing adress in my order?
  • The product is out of stock. How can I be informed when it is back in stock?
  • I would like to close my account with Pyrex. How do I do this?
  • Promotional code does not work
  • Where do you deliver?
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How to pay my order

  • What payment options are available to order?
  • I have not received payment confirmation
  • My payment was declined. What should I do?

Tracking of my order

  • Why did my package not arrive at the requested collecting point?
  • Where can I find the tracking number for my order?
  • Why have I received my ordered via multiple deliveries?
  • How can I track the status of my order?
  • I have not received confirmation of my order, what should I do?
  • I wish to modify or cancel my order, how can I do this?

My product return

  • I'm not satisfied with my product, what should I do?
  • The product I purchased is not suitable. Do I have to pay a delivery charge if I return something?
  • The product arrived broken/faulty. What should I do ?
  • Can I exchange my product?
  • My refund is incorrect, what do I do?
  • The order I received does not match what I ordered

Securing my data

  • What do you do with my personal data?
  • Is your site secure?
  • Is your payment system secure?
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